At Bunnies by the Bay, we produce lovies and toys intended to last. We stand behind the quality and care that goes into our products. Because of this, we offer a 100% Satisfaction Guarantee.
We’re happy to process a return for purchases that don’t meet your expectations, and since we know that gifts for new babies may be purchased weeks or months in advance of the birth date, we provide up to a year after the date of purchase to submit your return.
We can offer a refund for your purchase, or if you’d like to choose a different gift, we can also offer credit toward another purchase. The choice is yours.
Please ship your item for return to:
Bunnies by the Bay
Attn: Customer Service/Returns Department
3115 V Pl
Anacortes, WA 98221
Once the return has been received, please allow up to 5 business days for processing.
If you don’t have a receipt for your purchase, we can still accept your return for exchange or apply credit toward another purchase.
All purchases on sales items are final.
You can contact us for further assistance at:
Thank you for letting us help you Give Glad Dreams!
FREE Economy shipping on orders over $50.00!
Economy: 3-10 business days: $5.00
UPS Ground: 3-7 business days: $12.95
UPS 2nd Day Air: 2 business days: $24.95
UPS Next Day Air: 1 business day: $29.95
We accept returns within a year from the date of purchase! Returns are processed within 3-5 days of receipt, and we can provide a refund, an exchange, or credit toward your next purchase.
Delightful gift set
Very good products. I was pleased.
Beautiful gift for my expecting daughter! The box and wrapping sets the stage for the delightful doll and book inside. My daughter was so touched❤️
Recent Gift Box Purchase
The actual products contained in the Gift Box is not at issue. For me, it is the presentation. The items were just plopped in the box with tissue paper put over them. Ribbon around the box twisted and a very poor bow. I had waited until the gift box set was in stock again to order as this was a gift. Seeing this to be a ‘kit’ per say, I thought the doll and book would be secure the box, though this was never mentioned. Just disappointed, that I had to “redo” the presentation.
Bunnies By The Bay
We are so sorry that we did not meet your expectations. It is our daily mission to Give Glad Dreams to all of our customers. Thank you for the time you have taken to let us know about this issue. We will address is right away. Anacortes Bunny, Shannon Burch