the bunnies guarantee
At Bunnies By The Bay, we produce lovies and toys intended to last. We stand behind the quality and care that goes into our products. Because of this, we offer a 100% Satisfaction Guarantee.
return policy
We’re happy to process a return for purchases that don’t meet your expectations, and since we know that gifts for new babies may be purchased weeks or months in advance of the birth date, we provide up to a year after the date of purchase to submit your return with a copy of the original or gift receipt.
We can offer a refund for your purchase, or if you’d like to choose a different gift, we can also offer credit toward another purchase. The choice is yours.
Digital art is non-refundable, please be aware that you are purchasing a piece of digital art that is immediately delivered to your inbox, not a tangible print. Sales items are non-refundable. Hutch items are non-returnable.
How To Make A return
To make a return or exchange please communincate with our customer service team via email at
customerservice@bunniesbythebay.com
or by calling 833-251-1266 and mail your package to :
3115 V Place Anacortes, WA 98221
Please note that a return label will not be provided, and allow 5 business days upon package arrival for processing.
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your questions, answered!
Frequently asked questions
Curious about our products, shipping or ordering? Visit our FAQ page for more information!