Orders and Shipping Information

Enter your tracking number:
Order Placed Before 12pm PST on: SurePost Economy: 6-10 Business Days  Ground: 3-5 Business Days 2nd Day Air: 2 Business Days Next-Day Air: 1 Business Day
Ordered Sunday Second Wednesday Thursday Wednesday Tuesday
Ordered Monday Second Wednesday Thursday Wednesday Tuesday
Ordered Tuesday Second Tuesday Friday Thursday Wednesday
Ordered Wednesday Second Wednesday Monday Friday Thursday
Ordered Thursday Second Thursday Tuesday Monday Friday
Ordered Friday Second Friday Wednesday Tuesday Monday
Ordered Saturday Second Saturday Thursday Wednesday Tuesday

 

IMPORTANT SHIPPING REMINDERS:

  • Orders placed by 12:00 PM PST Monday - Friday will be processed that same day. Orders placed on Saturday and Sunday will be processed the following Monday.
  • We ship via UPS
  • Lower 48 states shipping fees: (Please note delivery estimates are reflected in business days)
    • Flat Rate: Fed Ex SurePost (3-10 days depending on shipping zone): $9.95
    • Flat Rate: UPS Ground (3-5 days depending on shipping zone): $12.95
    • Expedited: UPS 2nd Day Air (2 days depending on shipping zone): $19.95
    • Next Day Air: UPS Next Day Air: Next Business day: $29.95
  • Alaska and Hawaii Shipping fees:
    • Flat rate: UPS 2 Day: Alaska & Hawaii: $39.95
  • For APO/FPO the following shipping fees apply: $9.95
  • International Shipping Fees:
    • Most International Fees vary by country and may include VAT charges. Some exclusions apply. Please contact customer  service for more information: customerservice@bunniesbythebay.com
  • Restrictions to orders with Free Shipping
    • Free Shipping applies to US lower 48 states only
    • Free Shipping uses UPS SurePost

RETURNS

Bunnies By The Bay is delighted to process a return.  Please note the rules which apply to returns:

  • Returns must be on full price or promotional merchandise.   This does not include Sale/Clearance merchandise.
  • Please include your receipt with a return.
  • Goods must be returned in new condition.
  • Shipping fees are non- refundable.

If you do not have a receipt to accompany a return, we are happy to exchange or apply credit in the value of what the item is currently marketed

Purchases on sales items are final. View our full return/exchange policy

 

COUPONS AND SPECIALS

Coupons and specials cannot be combined. 

 

PERSONALIZATION

Please allow 1 - 2 business days for Personalization services.

 

GIFT WRAP

Gift box sizing: Large box is 14" x 10.75" x 3", Small box is 9" x 7" x 2.5". Your order will be gift wrapped to accommodate your order size. Some items will not fit in our gift boxes, if you have an item that will not fit our sales department will contact you.