At Bunnies by the Bay, we produce lovies and toys intended to last. We stand behind the quality and care that goes into our products. Because of this, we offer a 100% Satisfaction Guarantee.
We’re happy to process a return for purchases that don’t meet your expectations, and since we know that gifts for new babies may be purchased weeks or months in advance of the birth date, we provide up to a year after the date of purchase to submit your return.
We can offer a refund for your purchase, or if you’d like to choose a different gift, we can also offer credit toward another purchase. The choice is yours.
Please ship your item for return to:
Bunnies by the Bay
Attn: Customer Service/Returns Department
3115 V Pl
Anacortes, WA 98221
Once the return has been received, please allow up to 5 business days for processing.
If you don’t have a receipt for your purchase, we can still accept your return for exchange or apply credit toward another purchase.
All purchases on sales items are final.
You can contact us for further assistance at:
Phone: +1-877-HOPS-2-IT (+1-877-467-7248)
Thank you for letting us help you Give Glad Dreams!
FREE Economy shipping on orders over $50.00!
Economy: 3-10 business days: $5.00
UPS Ground: 3-7 business days: $12.95
UPS 2nd Day Air: 2 business days: $24.95
UPS Next Day Air: 1 business day: $29.95
We accept returns within a year from the date of purchase! Returns are processed within 3-5 days of receipt, and we can provide a refund, an exchange, or credit toward your next purchase.
- paci stuffies
- baby showers
The USPS lost my order - no fault of Bunnies by the Bay - and when I called, at the end of my rope, they kindly refunded me my USPS fee ($9) and resent it UPS ground for free! The rep I spoke with was understanding and I think they went above and beyond to get my granddaughter her beloved "Puppy." She has three of them - one at home, one at daycare and one at my house, and does love her puppy. Thank you for getting me Puppy #3.
I absolutely love this brand and all things bunnies! This little buddy was my boys favorite little lovey that held their pacifier. Super product and easy to clean. It’s my favorite go to gift for all my friends and family.