At Bunnies by the Bay, we produce lovies and toys intended to last. We stand behind the quality and care that goes into our products. Because of this, we offer a 100% Satisfaction Guarantee.
We’re happy to process a return for purchases that don’t meet your expectations, and since we know that gifts for new babies may be purchased weeks or months in advance of the birth date, we provide up to a year after the date of purchase to submit your return.
We can offer a refund for your purchase, or if you’d like to choose a different gift, we can also offer credit toward another purchase. The choice is yours.
Please ship your item for return to:
Bunnies by the Bay
Attn: Customer Service/Returns Department
3115 V Pl
Anacortes, WA 98221
Once the return has been received, please allow up to 5 business days for processing.
If you don’t have a receipt for your purchase, we can still accept your return for exchange or apply credit toward another purchase.
All purchases on sales items are final.
You can contact us for further assistance at:
Phone: +1-877-HOPS-2-IT (+1-877-467-7248)
Thank you for letting us help you Give Glad Dreams!
FREE Economy shipping on orders over $50.00!
Economy: 3-10 business days: $5.00
UPS Ground: 3-7 business days: $12.95
UPS 2nd Day Air: 2 business days: $24.95
UPS Next Day Air: 1 business day: $29.95
We accept returns within a year from the date of purchase! Returns are processed within 3-5 days of receipt, and we can provide a refund, an exchange, or credit toward your next purchase.
- service issue
- Bun Bun
Recently purchased three books for my daughters 2nd birthday and she loves them all! The illustrations are adorable! The company was such a joy to work with after the shipping was delayed (postal service issue). Excellent service!!! Will definitely purchase from here again.
My 2.5 year old daughter has a lovey bunny (also by bunnies by the bay) that she calls Bun Bun so when I saw this story I knew we had to have it. I kept hesitating to buy it with the $5 or $10 shipping (can’t remember what it was) but I finally did and I’m sooo happy I did. It is one of my favorite books to read, just beautiful illustrations that really brings you back to your childhood of exploring and make believe. It’s just the sweetest and my daughter loves this book! We read it 5 times in a row before bed. Wonderful book
I had never heard of this book before and found in tucked in a little shop on a family trip. We decided to purchase it because my son has a bunny that looks just like Bun Bun, he sleeps with him every night! Perfect story that hit home in so many ways. Love the illustrations and story/message of this book. My sister now wants one! So in love and can’t wait to get another book!!
We are so happy you found Our Lovey Story. It was inspired by our customers who have been separated from their security item / best friend and call us for help to help locate a new security item/best friend. Happy Reading! Thank you for helping us Give Glad Dreams Cheers and Bunny Ears to you and your family, Anne Callaghan Director of Serious Stuff