At Bunnies by the Bay, we produce lovies and toys intended to last. We stand behind the quality and care that goes into our products. Because of this, we offer a 100% Satisfaction Guarantee.
We’re happy to process a return for purchases that don’t meet your expectations, and since we know that gifts for new babies may be purchased weeks or months in advance of the birth date, we provide up to a year after the date of purchase to submit your return.
We can offer a refund for your purchase, or if you’d like to choose a different gift, we can also offer credit toward another purchase. The choice is yours.
Please ship your item for return to:
Bunnies by the Bay
Attn: Customer Service/Returns Department
3115 V Pl
Anacortes, WA 98221
Once the return has been received, please allow up to 5 business days for processing.
If you don’t have a receipt for your purchase, we can still accept your return for exchange or apply credit toward another purchase.
All purchases on sales items are final.
You can contact us for further assistance at:
Thank you for letting us help you Give Glad Dreams!
FREE Economy shipping on orders over $50.00!
Economy: 3-10 business days: $5.00
UPS Ground: 3-7 business days: $12.95
UPS 2nd Day Air: 2 business days: $24.95
UPS Next Day Air: 1 business day: $29.95
We accept returns within a year from the date of purchase! Returns are processed within 3-5 days of receipt, and we can provide a refund, an exchange, or credit toward your next purchase.
Love this sweet bunny
This bunny is the perfect snuggle partner for my daughter. It has been a sleep cue for her since she was 5 months and she finds so much comfort from it. All I have to do is hand it to her and she knows it’s time for a nap or bed. It is the perfect sized lovie. It’s the only think I place in her crib and feel safe with. This was an adorable gift that I bought another of to make sure I always have one washed to exchange out of the crib.
Great costumer service
Was sent the incorrect item first. Costumer service was great and sent me the correct item right away. Very happy with item.
Cozy Little Bun Bun Bunny
I bought 2 and had them monogrammed with my grand girls names on them ! Sent for Christmas and I am told that they are warmly received and used now for nap times daily!!!! Thank you for making such durable and gentle products!!!!