At Bunnies by the Bay, we produce lovies and toys intended to last. We stand behind the quality and care that goes into our products. Because of this, we offer a 100% Satisfaction Guarantee.
We’re happy to process a return for purchases that don’t meet your expectations, and since we know that gifts for new babies may be purchased weeks or months in advance of the birth date, we provide up to a year after the date of purchase to submit your return.
We can offer a refund for your purchase, or if you’d like to choose a different gift, we can also offer credit toward another purchase. The choice is yours.
Please ship your item for return to:
Bunnies by the Bay
Attn: Customer Service/Returns Department
3115 V Pl
Anacortes, WA 98221
Once the return has been received, please allow up to 5 business days for processing.
If you don’t have a receipt for your purchase, we can still accept your return for exchange or apply credit toward another purchase.
All purchases on sales items are final.
You can contact us for further assistance at:
Phone: +1-877-HOPS-2-IT (+1-877-467-7248)
Thank you for letting us help you Give Glad Dreams!
FREE Economy shipping on orders over $50.00!
Economy: 3-10 business days: $5.00
UPS Ground: 3-7 business days: $12.95
UPS 2nd Day Air: 2 business days: $24.95
UPS Next Day Air: 1 business day: $29.95
We accept returns within a year from the date of purchase! Returns are processed within 3-5 days of receipt, and we can provide a refund, an exchange, or credit toward your next purchase.
- Bunnies By the Bay
- Customer service
We have five children and all of them have loved their lovies from bunnies by the bay. The customer service is fantastic and we are such huge fans
The gift box and accompanying tissue paper and bow are beautiful, well made and perfectly continue the bunny theme.
It was easy to place an on-line order from Canada that needed to be delivered to the USA. The service was impressive & quick with a follow up from the staff. My order was gift-boxed with a personal message tucked inside & it was sent off by the next morning. I was able to track the order & was happy that the recipient was thrilled & delighted with the gift. It’s been a wonderful experience to give a gift of Glad Dreams & spread pure joy. Hats off & many thanks to the staff at BBTS.