Orders and Shipping Information


 

IMPORTANT SHIPPING REMINDERS:

  • Orders placed by 12:00 PM PST Monday - Friday will be processed that same day. Orders placed on Saturday and Sunday will be processed the following Monday.
  • We ship via UPS and USPS
  • Lower 48 states shipping fees: (Please note delivery estimates are reflected in business days)
    • Flat Rate: Economy (3-10 days depending on shipping zone): $9.95, free on qualifying orders
    • Flat Rate: UPS Ground (3-5 days depending on shipping zone): $12.95, $3.00 on qualifying orders
    • Expedited: UPS 2nd Day Air (2 days depending on shipping zone): $19.95
    • Next Day Air: UPS Next Day Air: Next Business day: $29.95
  • Alaska and Hawaii Shipping fees:
    • Flat rate: UPS 2 Day: Alaska & Hawaii: $39.95
  • For APO/FPO the following shipping fees apply: $9.95
  • International Shipping Fees:
    • Most International Fees vary by country and may include VAT charges. Some exclusions apply. Please visit our International Partners page for more information on trusted retail and distribution partners worldwide. 
  • Restrictions to orders with Free Shipping
    • Free Shipping applies to US lower 48 states only

RETURNS

Bunnies By The Bay is delighted to process a return.  Please note the rules which apply to returns:

  • Returns must be on full price or promotional merchandise.   This does not include Sale/Clearance merchandise.
  • Please include your receipt with a return.
  • Goods must be returned in new condition.
  • Shipping fees are non- refundable.

If you do not have a receipt to accompany a return, we are happy to exchange or apply credit in the value of what the item is currently marketed

Purchases on sales items are final. View our full return/exchange policy

 

COUPONS AND SPECIALS

Coupons and specials cannot be combined. 

 

PERSONALIZATION

Please allow 1 - 2 business days for Personalization services.

 

GIFT WRAP

Gift box sizing: Large box is 14" x 10.75" x 3", Small box is 9" x 7" x 2.5". Your order will be gift wrapped to accommodate your order size. Some items will not fit in our gift boxes, if you have an item that will not fit our sales department will contact you.