Orders and Shipping Information
IN STORE PICK UP:
We offer In-Store pickup at our Flagship Re-Tail Sales Store, located at 710 1st St. La Conner, Washington.
Please choose this option at checkout. Processing time will generally be within 24 hours unless a personalization has been requested, which may add an additional business day to complete.
When your order is ready to be picked up you will receive a confirmation message. Please have this confirmation with you when you arrive.
Please note that our store hours are Tuesday -Sunday 10:00am -5:00pm & your pickup window will fall within that time.
IMPORTANT SHIPPING REMINDERS:
Orders placed by 12:00 PM PST Monday - Friday will be processed that same day with the exception of orders containing custom embroidery. Orders placed on Saturday and Sunday will be processed the following Monday.
We ship via UPS and USPS to the lower 48 states with the following shipping services and fees: (Please note delivery estimates are reflected in business days)
Flat Rate: Economy (3-10 days depending on shipping zone): $9.95, free on qualifying orders
Flat Rate: UPS Ground (3-7 days depending on shipping zone): $12.95, $3.00 on qualifying orders
Expedited: UPS 2nd Day Air (2 days depending on shipping zone): $19.95
Next Day Air: UPS Next Day Air: Next Business day: $29.95
Shipping to Alaska and Hawaii will be done through USPS Priority Mail with a $19.95 flat rate fee
All Orders shipping to APO/FPO are shipped free of charge using USPS. Delivery time will vary.
International Shipping Fees: Most International Fees vary by country and may include VAT charges. Shipping to EU locations is not available at this time.
Shipping to Australia is a flat rate fee of $89.95. This price includes all associated fees and taxes.
Shipping to Canada is a flat rate fee of $59.95. This price includes all associated fees and taxes.
Free shipping offers and promotions apply to US lower 48 states only, and utilizes economy shipping options. Some exclusions may apply.
Bunnies By The Bay is delighted to process a return. Please note the rules which apply to returns:
- Returns must be on full price or promotional merchandise. This does not include Sale/Clearance merchandise.
- Please include your receipt with a return.
- Goods must be returned in new condition.
- Shipping fees are non- refundable.
If you do not have a receipt to accompany a return, we are happy to exchange or apply credit in the value of what the item is currently marketed
Purchases on sales items are final. View our full return/exchange policy
COUPONS AND SPECIALS
Coupons and specials cannot be combined.
Please allow 1 - 2 business days for Personalization services.
Gift box sizing: Large box is 14" x 10.75" x 3", Small box is 9" x 7" x 2.5". Your order will be gift wrapped to accommodate your order size. Some items will not fit in our gift boxes, if you have an item that will not fit our sales department will contact you.