Orders and Shipping Information
This Holiday season is going to look a bit different to years past. With the strains of COVID-19 UPS and USPS shipping delays can happen at any time and are beyond our control. Below we have given our absolute best estimates of shipping deadlines, and we have staffed accordingly to meet the demand. Rest assured we will do our bunny best to ensure your gifts arrive for that special occasion. Shop early, and beat the rush, so you can rest easy knowing the perfect present will be there on time.
IMPORTANT SHIPPING REMINDERS:
- Orders placed by 12:00 PM PST Monday - Friday will be processed that same day. Orders placed on Saturday and Sunday will be processed the following Monday.
- We ship via UPS and USPS
- Lower 48 states shipping fees: (Please note delivery estimates are reflected in business days)
- Flat Rate: Economy (3-10 days depending on shipping zone): $9.95, free on qualifying orders
- Flat Rate: UPS Ground (3-7 days depending on shipping zone): $12.95, $3.00 on qualifying orders
- Expedited: UPS 2nd Day Air (2 days depending on shipping zone): $19.95
- Next Day Air: UPS Next Day Air: Next Business day: $29.95
- Alaska and Hawaii Shipping fees: $19.95 flat rate via USPS Priority Mail
- For APO/FPO the following shipping fees apply: $9.95 flat rate via USPS, Free for orders of $50 or more.
- International Shipping Fees: Most International Fees vary by country and may include VAT charges. Some exclusions apply. Please visit our International Partners page for more information on trusted retail and distribution partners worldwide.
- Restrictions to orders with Free Shipping
- Free Shipping applies to US lower 48 states only
Bunnies By The Bay is delighted to process a return. Please note the rules which apply to returns:
- Returns must be on full price or promotional merchandise. This does not include Sale/Clearance merchandise.
- Please include your receipt with a return.
- Goods must be returned in new condition.
- Shipping fees are non- refundable.
If you do not have a receipt to accompany a return, we are happy to exchange or apply credit in the value of what the item is currently marketed
Purchases on sales items are final. View our full return/exchange policy
COUPONS AND SPECIALS
Coupons and specials cannot be combined.
Please allow 1 - 2 business days for Personalization services.
Gift box sizing: Large box is 14" x 10.75" x 3", Small box is 9" x 7" x 2.5". Your order will be gift wrapped to accommodate your order size. Some items will not fit in our gift boxes, if you have an item that will not fit our sales department will contact you.