Losing a lovey can be painful, for both the child and their parents. If you have lost a lovey, we understand how urgent this is to you and your family. We know that our security items and plush hold a very dear place in the hearts of those that love them and provide comfort to those little and big! This is what Giving Glad Dreams is all about. From the first time you purchase a Bunnies By The Bay lovey, to the time it grows to be a part of the family as a cherished companion or keepsake, we are here for you. If you’ve recently lost a lovey or need a backup on a discontinued item, we will do our very best to help!

The Lovey 911 Process

Step 1: 

Contact Us

Send us a message using the form below or reach out to us via email or phone to tell us about the toy that you're looking for.

Step 2: 

We'll Search High & Low

We will search within our archives, our wholesale shops, and all over the web to try to find a replacement for you.

Step 3: 

Custom Replacement

If we can't find you a replacement, we may be able to custom-make you one if we have the right fabric available.

Our first goal is to help you track down a replacement. However, sometimes years go by and the lovey you originally bought may be discontinued and no longer available. In the case we aren’t able to track down a replacement, we’ll call upon on very own Bunny Seamstresses in Anacortes, WA . If they have the proper materials on hand, we will provide you with the option of ordering a custom replica. Once we agree on a plan, our seamstresses will go to work to handmake your replacement Bunnies By The Bay lovey. 


Pricing

Pricing will vary based on each project, as each one is unique. Here’s an idea of our basic pricing structure for replacing your favorite lovies. 


Buddy Blankets, Bye Bye Buddies, Knotty Pals: $94

Silly Buddies: $80

8” or smaller plush: $75.00

9-12” plush: $94.00

13-16” plush: $129.00

17-20” plush: $150.00

Quilts: $200-$250

Receiving Blankets: $94-120

Faux Fur Blankets: $120-$150


*for plush, the largest dimension (length, height or width) will be used to calculate the price. 


Other items are available, and cost will be estimated on a case by case basis. Only items that have previously been in production are able to be replicated at this time.


Please note that custom work is all done in by hand, and variations from the original items are part of the hand-sewn charm. No two items can ever be exactly the same, but we will pour love into every stitch and do our best to make sure that every customer is happy with the result. Due to the time and efforts involved with these products we do require a 50% deposit to be paid before any work can begin. Hutch Studio Handmade originals cannot be replicated as they are all one of a kind. 




Alley Cats

Made for Megan and her adopted daughter in 2018. We created an Alley Cat for Megan to send to her daughter at her orphanage so they could reunite the two Cats when they met! 

Welcoming lovies back home

Over the years, we’ve been honored to help our customers replace their cherished lost lovies or, if necessary, re-create them. Here’s some examples of custom replacements that have been made:

Jamie & her Ducks

We are always delighted to create a custom replacement for our customers in the event of a lost or damaged lovie. When we have the fabric and pattern available, our seamstress will create a replacement from scratch! 


We received a note from Jamie, telling us that ducks were her favorite animal and wondering why Emmitt was no longer a part of our current collection. We loved her handwritten note and the sentiment behind it so much, so we sent her a piece of Emmit art and a letter explaining that while Emmit wasn’t on Cricket Island anymore, he was still a beloved member of our Bunnies By The Bay family and we still think of him often and remember him with love.  


Our wonderful seamstress was able to create a custom replacement for Jamie and we were honored to create a new addition to her family of Ducks. Thank you Jamie for being part of our Bunny family! 


Josie Doll

Made for Josie, who had open heart surgery in 2020. We created this custom Rosie doll to celebrate Josie & her family's strength, resilience and love.

Blossom Bunnies

Made with love for a customer in 2018 who was looking for two replacement Blossom Bunnies for her daughter. 

Wee Purr-ty Kitty

Made for Naomi, who along with her brother Calvin has several of our stuffed animals! She loved her Kitty so much her great grandmother ordered her a custom replacement. She let us know that Naomi loves her new Purr-ty, and that she gave both kitties a goodbye kiss on her way to her first day of preschool! 

Looking for more information about replacing a lost lovey? Check out this article

Hutch Studio: When a Lovey is Lost or Damaged 


We're here to help.

 We know losing a lovey can be a challenging experience. Our 24-carrot customer service team is standing by for all your “Lovey 911” needs. Please use the contact form below or call us to discuss the available options.

Bunnies By The Bay Workshop

3115 V Place

Anacortes WA, 98221

Call Us

Phone: 1-877-467-7248
10AM - 5PM

Email Us

customerservice@bunniesbythebay.com